Feefo Reviews - Average 95% (363 reviews)

Date Score Customer Comment Our Response
18-Sep-2018 Service:

Excellent communication before and after sale - really helpful when there was a problem - and the turntable's great!
18-Sep-2018 Service:

Product:

Service rating : Really happy with everything, was a slight problem with order, but sales phoned me straight away & sorted it all out. Only thing is outstanding orders, would b nice to have a emails regarding there status if there late/not in stock/expected delivery.
Product : what can i say...Awesome.
17-Sep-2018 Service:

I can't speak highly enough about this company, had to send an item back to which a courier was sent to collect it and a replacement was sent out immediately, wish all companies were this easy to deal with!
15-Sep-2018 Service:

Fantastic customer service.
Excellent advice on what the best option was for me to purchase.
15-Sep-2018 Service:

No issues. Free delivery - item was as described and arrived when they said it would.
14-Sep-2018 Service:

Bought my KRKs here and will buy from them again, great deals, amazing support and next day delivery. What more do you want
14-Sep-2018 Service:

Excellent service and very satisfactory
13-Sep-2018 Service:

Pro service, top quality products and best of all GREAT PRICES!
13-Sep-2018 Service:

Excellent service and corrospondance
12-Sep-2018 Service:

Excellent service received from the DJ Shop team. You can buy with absolute confidence from these guys and you will receive nothing but 5 star service from them
12-Sep-2018 Service:

Came over from the Isle of wight to get some production gear and was very happy with the service
11-Sep-2018 Service:

Great staff, helpful, when I bought multiple items they gave me money off, definite place to go to buy DJ gear.
11-Sep-2018 Service:

Very helpful and knowledgeable sales assistants were able to advise my son on a selection of monitors, he might like to choose from as well as accessories. We were able to try numerous monitors. When the headphones we wanted to go with the monitors wasn't in stock , they were able to get one sent... Read More.
10-Sep-2018 Service:

Very happy with my purchase, great staff
10-Sep-2018 Service:

Product:

not very good you order something on wednesday 4 next day delivery and it comes on a monday that sound be free delivery me not very happy taking time off work Hi David

I am sorry your delivery did not arrive until Monday, we are contacting Parcelforce to find out why it was not delivered on the due day which was Friday, the item has to be signed for at the delivery address as can’t be left anywhere.


Your order was shipped Thursday on...
Read More.
08-Sep-2018 Service:

Top service. Top advise. Top quality. Top value. Well done The DJ Shop Team!
08-Sep-2018 Service:

Very helpful customer service
08-Sep-2018 Service:

Went into The DJ Shop today. Byron was absolutely great and really helped us. Fantastic service.
08-Sep-2018 Service:

Product:

Easy quick delivery helpful when i rang up outstanding
05-Sep-2018 Service:

Can’t praise The DJ Shop enough. The customer service is the best I’ve experienced. I had a faulty DDJSX2 that failed just outside the warranty period but these guys were happy to help me and get it fixed.The turn around time was only 1 week which I thought was exceptional.
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