Feefo Reviews - Average 95% (349 reviews)

Date Score Customer Comment Our Response
18-Aug-2018 Service:

Product:

Bad communication, waiting over 3 weeks for a headphone cable, had to ring first of all after my order was made as they didn't have the current one in stock, said it would be shipped that day, rang on the end of the 2md week to be told it wasn't even sent out, still waiting at the end of the 3rd week.... Read More.
18-Aug-2018 Service:

Great company,great service and really nice and helpful staff.. nothing is ever an issue,they always find easy way to help you with buying decision, purchase or return.
Will happily use again and again.
Very happy customer
18-Aug-2018 Service:

I must say what superb service from The DJ Shop and especially Kevin.

i had been phoning for a few days going through numerous products, decided on what i wanted and then drove to the shop on Friday.

They have everything on display and if it wasnt they would get one from...
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18-Aug-2018 Service:

Good quality product, good value for money & delivery spot on! Great stuff
17-Aug-2018 Service:

Messed up an order because no stock.. offering me alternatives.. when I selected the alternative and assumed they’d send I didn’t hear anything for 2 weeks before I emailed and was told I needed to re-order before they had even refunded me.. then took further 3 weeks to get items.. never again!! Hi Sam

We are really sorry that you feel you had bad service and we can only apologise for that unfortunately the headphones you ordered were out of stock and we refunded you.
We then advised you to re order an alternative set of headphones using your points and part cash.
We...
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17-Aug-2018 Service:

Overall pleased with purchase. Only trouble is the machine comes with a European power lead so had to buy an EU to UK socket adapter. Delivery and other aspects of service good and machine seems to do what it is supposed to.
17-Aug-2018 Service:

Product:

Service rating : Great service, the record bag I ordered was out of stock however they called me up and organised for a different colour to be sent to me which arrived very quickly.
Product : Very sturdy bag that does the job nicely
17-Aug-2018 Service:

Product:

Service rating : Ordered some lights and a microphone stand online. I received a call to say the microphone stand was not in stock. I said to just send the lights and refund the microphone stand. Lights were delivered to the wrong address (not the fault of the DJ shop) but when I finally got hold of... Read More.
17-Aug-2018 Service:

Good service great price
17-Aug-2018 Service:

Product:

Service rating : I've always been wary when visiting new websites for expensive purchases. However, for me this shopping experience couldn't have went better.

Fantastic Service. The product was excellently packaged and arrived when expected. Everything is great, customer service was good...
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17-Aug-2018 Service:

Product:

Service rating : Always a great service from these guys.. the butter rugs and the cartridge were great too..
Product : Super slippy scratch goodness, well worth the price..
17-Aug-2018 Service:

Product:

Service rating : I paid for a delivery within 3 days and it took over 3 weeks, after telling them that the delivery company hadn’t delivered they were not interested
Product : Excellent piece of equipment
17-Aug-2018 Service:

Product:

Service rating : Fast delivery, new product, all as expected. Thanks!
Product : It's great for beginner, but has everything that one might need for a couple of years after starting, unless you progress fast to more than 2 decks.
17-Aug-2018 Service:

Fantastic equipment and I was able to get it on finance which was a massive help! They boys helped me make sure I was ready to go as soon as it arrived!
17-Aug-2018 Service:

Product:

Service rating : All good
Product : Easy to do and use very helpfull
17-Aug-2018 Service:

Product:

Can't fault any of the team, very professional and willing to help assist me.
Would definitely use again ..
Simon
17-Aug-2018 Service:

Product:

Service rating : Customer Service and experience was second to none. Would happily recommend these guys for anything dj related
Product : Just perfect. Exactly what i needed and so easy to assemble
17-Aug-2018 Service:

Product:

Service rating : Just great service and an excellent product!
Product : Great job! Great service!
17-Jul-2018 Service:

Superb shop
17-Jul-2018 Service:

Great Place, Very happy
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